Services

We’re Here to Help

Billings Bridge Customer Service is located in the Food Court on the second floor. The friendly staff is on hand seven days a week during centre hours to answer questions and provide a variety of services such as:

  • Free wheelchair rentals (With ID)
  • Free stroller rentals (With ID)
  • Mall Paging
  • Tourism Information
  • OC Transpo and Blue Line Cab service on-site
accessibility

Accessibility

Automatic Door Openers: Eight automatic door openers have been installed to help you access the mall easier.

atm

ATM

Billings Bridge Centre has ATM machines to help you with your banking needs.

canada-post

Canada Post

Located in Hallmark, the Postal Outlet can serve all your postage needs.

first-aid

First Aid

Billings Bridge Centre Security Officers are trained in Emergency Medical Assistance.

gift-cards

Gift Cards 

Billings Bridge Centre Gift Cards are available at Guest Services

Click here for more information.

gift-wrapping

Gift Wrapping

Year-round, our friendly Guest Services staff will make your packages look great for just a small fee.

gues-services

Guest Services

Our helpful Guest Services staff will assist you with program information, services, store directions, and more.  Billings Bridge Customer Service is located in the food court on the second floor. You can reach them 613-733-2595 or bbinfo@20vic.com.

lost-found

Lost and Found

If you have misplaced something or someone at Billings Bridge Centre, visit Guest Services for help.

parking

Parking

Billings Bridge Centre has parking, including extra-wide wheelchair parking spaces, and parking spaces for parents. These specially designated parking spaces are conveniently located at all mall entrances.

public-transportation

Public Transportation

The Transit Way station at “Billings Bridge” is connected to the mall on the second level. The preferred Para Transpo pick-up at Billings Bridge Centre is located at door#6 or #1. For passenger reservations please call 613-244-7272

Bus passes/tickets are sold at international News in the Food Court and Rexall-Pharma Plus.

security

Security

Our security team is on-site 24 hours a day providing Exterior Mobile Patrol, Closed Circuit Television Camera Surveillance, Crime Prevention and Intervention, and Emergency Medical Assistance.

Click here for more information.

strollers-wheelchairs

Strollers or Wheelchairs

Complimentary wheelchairs, walkers and strollers are available on a “first come, first serve basis”, at the Guest Service kiosk. A piece of government-issued identification must be presented to rent a stroller or a wheelchair. If one cannot be provided, a deposit will be required.

washrooms

Washrooms

Our washrooms are located on the upper level in the Food Court. For your convenience, Billings Bridge Centre offers family washrooms, a baby changing stations, a nursing room, gender neutral, and fully accessible washrooms.

wifi

WiFi

Billings Bridge Centre is now offering its guests complimentary WiFi throughout the centre.

How to Connect to Wifi

taxi

Taxi

Taxi stands are located in the front parking lot outside entrance 8. If there are no taxi’s available, the number for Blue Line Taxi is 613-238-1111.

high-chair

High Chairs

We are happy to have high chairs available in the Food Court.