We’re Here to Help

Billings Bridge Customer Service is located in the Food Court on the second floor. The friendly staff is on hand seven days a week during centre hours to answer questions and provide a variety of services such as:

  • Free wheelchair rentals (With ID)
  • Free stroller rentals (With ID)
  • Mall Paging
  • Tourism Information
  • OC Transpo and Blue Line Cab service on-site


Automatic Door Openers: Eight automatic door openers have been installed to help you access the mall easier.



Billings Bridge Centre has ATM machines to help you with your banking needs.


Canada Post

Located in Hallmark, the Postal Outlet can serve all your postage needs.


First Aid

Billings Bridge Centre Security Officers are trained in Emergency Medical Assistance.


Gift Cards 

Billings Bridge Centre Gift Cards are available at Guest Services

Click here for more information.


Gift Wrapping

Year-round, our friendly Guest Services staff will make your packages look great for just a small fee.


Guest Services

Our helpful Guest Services staff will assist you with program information, services, store directions, and more.  Billings Bridge Customer Service is located in the food court on the second floor. You can reach them 613-733-2595 or


Lost and Found

If you have misplaced something or someone at Billings Bridge Centre, visit Guest Services for help.



Billings Bridge Centre has parking, including extra-wide wheelchair parking spaces, and parking spaces for parents. These specially designated parking spaces are conveniently located at all mall entrances.


Public Transportation

The Transit Way station at “Billings Bridge” is connected to the mall on the second level. The preferred Para Transpo pick-up at Billings Bridge Centre is located at door#6 or #1. For passenger reservations please call 613-244-7272

Bus passes/tickets are sold at international News in the Food Court and Rexall-Pharma Plus.



Our security team is on-site 24 hours a day providing Exterior Mobile Patrol, Closed Circuit Television Camera Surveillance, Crime Prevention and Intervention, and Emergency Medical Assistance.

Click here for more information.


Strollers or Wheelchairs

Complimentary wheelchairs, walkers and strollers are available on a “first come, first serve basis”, at the Guest Service kiosk. A piece of government-issued identification must be presented to rent a stroller or a wheelchair. If one cannot be provided, a deposit will be required.



Our washrooms are located on the upper level in the Food Court. For your convenience, Billings Bridge Centre offers family washrooms, a baby changing stations, a nursing room, gender neutral, and fully accessible washrooms.



Billings Bridge Centre is now offering its guests complimentary WiFi throughout the centre.

How to Connect to Wifi



Taxi stands are located in the front parking lot outside entrance 8. If there are no taxi’s available, the number for Blue Line Taxi is 613-238-1111.


High Chairs

We are happy to have high chairs available in the Food Court.

eNewsletter & BLOG

We know you like to be the first to know!

When you sign up for the Billings Bridge Centre eNewsletter, you'll be the first to hear about the latest events, promotions, contests, what's trending, hours and store openings at Billings Bridge Centre.

Sign up now:

Thank You!

Thank you for having registered to be one of the first to hear about the latest events, promotions, contests, what's trending, hours and store openings at Billings Bridge Centre.